Hey all - thanks for the reports. While we're not seeing much on this, I'm asking about it now.

On 8/13/2021 at 9:30 PM, Link said:

I am getting disconnected in the transcendent dungeon after a minute or so.

I assumed the first disconnect was random, but after I used a pass to re-enter I disconnected again.

Its unfortunate that you are not able to re-enter after being disconnected. Any chance you could request a fix @sunshine ?

1 hour ago, Dracushor said:

@Sunshine yes please have a look on it , I’ve got disconnect in the first minute , and I log in very quickly. My instance disappeared and I just bought the ticket to enter in instance 🥲 ! 
     I know you guys busy but some things can be improved slowly slowly!

thanks  

I'll need your character names and server. 

13 minutes ago, Powerlifter said:

Same happened to me. Disconnect a minute in, log in again, ticket lost. I will pm you my info although i have raise a ticket.

PM's are turned off (peeps be abusing it ) but if you drop your ticket number here, I can escalate that.

5 hours ago, Cypherstrider said:

#23747332 - Luciernaga - Blackbird

same problem

5 hours ago, Link said:

Odin - Blackbird.

The disconnections happened on my laptop and I have since switched to my desktop. No reoccurance of the issue as of yet.

4 hours ago, Powerlifter said:

Id

#23747254

Thanks everyone. For those that didn't put in a ticket, please do. This helps us keep track of these issues.