Hello Ghosts,
We're aware of the issue where players are unable to open Prestige Crates. We are working towards resolving this as soon as possible.
Please follow this thread to receive the latest updates on the issue.
Thank you for your patience.
UPDATE 1:30 PM UTC: The issue has been fixed by our team. Thank you for your patience and understanding!
This thread was added on April 16, 2019, with posts from Ubi-Alien.