Fortnite: Battle Royale Dev Tracker

(2019) Can’t open presents or activate stocking

This thread was added on December 18, 2019, with posts from EmptyTux.

Original Post

Whenever I hold E, the present opens but doesn’t give me an award or the stocking just shakes and nothing else

Hey /u/tpf101 ,

Are you using a special keyboard or controller?

Could you try to open a gift then leave the Lodge and select the Feedback option from the top-right menu. Add "Winterfest issue" in Subject and Body of the bug and submit.

Please let me know when you've submitted and we can check your logs and investigate this issue.

Thanks!

tpf101

Just did it. Thank you

Thanks /u/tpf101!

If you have an Xbox or Playstation controller available, can you try plugging it in and trying to open the present? Please let me know how that works :)