The extended downtime has concluded. We are now closely monitoring all traffic and the health of our services.
This thread was added on May 08, 2020, with posts from CCP_Dopamine.
Can you please try the following steps to see if that resolves this particular problem?
- Close the launcher
- Open the RUN dialog (WindowsKey + R)
- Type in %localappdata%\CCP\EVE\QtWebEngine
- Rename the “Default” folder to anything else
- Start it again
Hey everyone,
It looks like there are a few issues with our SSO resulting in failed login attempts in the game or on the website. The error messages in the launcher and problems with purchases may also happen to some of the players. We are working on bringing the respective services back and will let you know when they are operational again. Sorry for any inconvenience and thank you for your understanding.
If it does not, then please send in a ticket and our customer support will be able to help with that: https://support.eveonline.com/hc/en-us/requests/new