EVE Online Dev Tracker

(2020) Issues with mail service may be preventing receipt of verification emails

This thread was added on March 17, 2020, with posts from CCP_Convict, ISD_Sakimura.

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UPDATE: Mail services should now be operating properly again. Thank you for your bearing with us! If you experience any further issues with verification emails please reach out to our customer support team - [email protected]


We are experiencing some issues with our mail services. Players attempting to create accounts or requiring a verification email in order to log in, change passwords etc. won’t be able to perform those actions until the matter is resolved. We’re working on it now.

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Not knowing how the email system works, I would assume it possibly could have had an effect on those type of emails as well.