LadyHermione;c-8299863

Same here for the PC version on the eso accounts page. I have a recurring membership.

If you are getting it through the ESO account page, the discount only applies to those without an active membership. Each storefront has their own rules for how the discount applies, so please make sure to check the article for those specific rules.

ESO Store (PC/Mac) Only players who do not currently have an active ESO Plus membership can access the sale.

jlats;c-8299849

Hi, can you clarify whether or not this is available on PlayStation? No mention in the article and no sale option on the PS Store.

PlayStation in most regions should be included in this. We are working through a few issues to get PS to populate correctly, so please make sure to go back and check to see if the sale is properly displaying.

Orbital78;c-8299850

Steam (PC/Mac) All Steam players, including those with active memberships, can access the sale.

This is what I see though: It does show up for $7.49 when selecting a new subscription, but since I have had one in the past it directs me to that previous menu for $14.99. I'm kind of confused, and there are no refunds via steam for plus.

It seems like you may be trying to change the sub through your Steam account page. In order for the discount to apply through steam, you need to go through the ESO Store Page and select the ESO+ membership from there. It should then display the discounted sub. If you are still encountering issues, please let us know and we can take it back to the team to investigate.

BetweenMidgets;c-8299936

Historically, the ESO Community has received an ESO+ Free Trial in January, which we have not yet this year. Is the sale on ESO+ what is now replacing the ESO+ Free Trials that we traditionally got 2-3 times a year?

jlats;c-8299933

This is the error I’m getting on the PlayStation store. I don’t currently have an active ESO+ subscription.

We are working on getting PlayStation working. Thanks for flagging!

NeoniKa;c-8299950

After reading the discussion above, I just decided to cancel my membership, so I would get the new price on sale for one month. But it didn't work also.

Okay, we got some clarification. You cannot be an active member. Currently, even if you cancel your sub, your current sub is still active for the duration of the previous subscription. So the system still sees you as active, even if your sub is cancelled. So do not cancel your sub to try and claim the discounted rate. The system still sees your subscription as active.

NeoniKa;c-8299942

I'm getting the same prices on my account too. But on steam I see this: It's way cheaper on Steam. But I never paid the ESO Plus from Steam, I always did that from my account and I still have a few days left. So, is it safe to add this promotion from Steam and later continue using the payments from the ESO account?

For the time being, I would not advise that. I'm sure it would just pause your subscription on the ESO account side while the Steam took over, but I don't want it to cause any account issues for you this late in the day.

Orbital78;c-8300815

update from guild mate that was charged full price, it seems ZoS and Steam are not on the same page.

Can you do me a favor, could you DM me a copy of your receipt showing the incorrect pricing? Or purchase history showing the transaction. We are working with Steam to try and resolve this.

Hi all, just a slight update here. We are aware that some Steam users are having trouble opting in to the discount price. We have escalated this to Valve and will hopefully provide an update on Monday. Thanks for your patience as we work through this.