doesnotlikecricket
I'll simply never agree with this. For the record, you could check every social media I have and you'll never find harassment of the type you're describing. I don't agree with it. They're terrible people. But they're a minority.
If you went to a restaurant and the waiter wouldn't serve you because a different table in the corner had been rude, how would you feel?
How is this situation any different from that one?
Personally I think think this kind of focus on the rude minority is a deliberate pr driven attempt to reduce communication without backlash. And all the companies are doing it.
Back in 2019, Alex Legends released an event that was the scummiest mobile game style cash grab imaginable. In the thread about it, there were thousands, honestly thousands of reasonable replies. But one of the devs scrolled all the way to the bottom and presumably opened hidden threads to reply to a heavily down voted rude comment to imply that all they were receiving was abuse, which simply wasn't true.
You'll never stop a minority of idiots from being idiots.
Here's the thing, the harassment we've spoken to isn't just rude replies on twitter or vague comments. There have been real threats towards our people and our studio. We're taking them seriously, which is leading to an amount of reduced communications as the team plans future protections / strategies to help avoid these sorts of things.
I will be very clear in saying that I appreciate the studio in the amount that's it's helped me personally after some serious harassment towards me and my family. I'm taking time off in part because of this. Just because you can't see it directly in a given tweet or forum reply doesn't mean that it didn't happen.
None of it is meant to be a punishment to the people who can leave clear and respectful feedback for our developers, mind you. There are no instances at Bungie where people actively look at a conversation and plan retaliatory actions towards our playerbase via hotfixes, updates, or comms strategies. Sometimes, we just need to take some time to get things straightened out. Can take weeks, can take months - just like any given development pipeline, as we want what's best for our players AND our employees. That said, we can't just move about "business as usual" until things are resolved. It sucks, but we want to be sure that folks are safe and taken care of.
I agree - it's a bummer that we don't have as much interaction here as of late. The team is planning ways in which to communicate with you all - some of these plans I'm really looking forward to when I get back in.
I can assure you that many on the team are checking out threads each day and talking about your feedback.
Cheers.