Hello @Velvet, welcome to the forums!
Which server do you play on?
Do you experience any similar issues in different servers or singleplayer?
Could you please try to do a reinstall of the game as well as rebuilding the PS4 database after?
This thread was added on January 08, 2020, with posts from Hugo.
Original Post
Anno is crashing constantly for me, I can play for around 10-20 minutes before the game crashes to desktop without any error messages or anything, I then cannot re-launch the game without restarting ubisoft connect.
Tried all fixes in this thread, literally nothing makes the game playable.
Running a decent spec PC with an RTX 3080...
Did you try the suggested measures shared in the previous reply to see if they help with the crashing?
Also, please ensure you have your PS on a wired connection rather than wireless and let us know if it helps.