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Hey there!! I am sorry that this has happened. Please contact our customer support here, we will be happy to look into this with you.
This thread was added on June 09, 2020, with posts from bunheadwhat.
Original Post
Wont bother, already searched for people with the same issue and they tried and said no response was given for more than months.
We try to reply to every ticket, so I would encourage you to please contact support! Losing an account sucks and we will be glad to hunt down the issue with you.