GosharkiesGo

Unfortunately, Funcom Ignasis told me that they don't ban hackers or exploiters. So we're fucked.

That is quite incorrect. Our stance is to prefer to fix the exploit rather than ban the exploiter, but we do exceptions depending on the impact of the exploits or exploiting being abused. As some of you in this thread are already aware. :)

-MrG-

Can we get an official response to this event. The guy had full admin powers and deleted multiple clans stuff on several OFFICIAL servers. I have screenshots and player names if you need more information.

There's been a few acknowledgements already in our forums. Our team has investigated the incident and taken appropriate action against those found abusing this exploit. The exploit itself is also fixed internally, but is still undergoing code review and QA confirmation.

-MrG-

I found this locked and unlisted thread after your comment by following offsite links so not helpful. Why unlisted?
https://forums.funcom.com/t/hacker-on-pvp-officials-1588-1590-1599-1592-1600/93828

Found this new post on Bug Reports forum where you state no roll backs. Not happy about that position obviously.
https://forums.funcom.com/t/items-from-chests-and-positions-have-disappeared/93855

I have 4k+ hours. Most of that on official pvp. I have purchased every DLC and WAS a happy Conan fan. Banning the player does nothing as he has stated he is not a Conan player. This was beyond a simple exploit. Roll back should be considered.

It's unlisted as per our community guidelines. Which you can read here: https://forums.funcom.com/t/conan-exiles-community-guidelines-please-read/54375

-MrG-

For listing the steam name ARK-Human-123? You know it is all over your forums and this reddit right? Yall going to hide them all? In my humble opinion as an extremely pissed off customer you should not be making snarky community guidelines comments and instead be using your comments to insure the community this will never happen again and let us no what steps if any you plan on taking to address the damage done. But you do you.

Exploit discussion and naming players. We also took steps to address the situation from our end.

Pilferer1

@Funcom_Ignasis While I know everyone appreciates your response on this matter, your response was not that informative. It good to know you are fixing it the exploit. I assume you have logs on your end that can show the severity of this exploit? I have 4k hours in your game and never seen anything as bad as this. I think what most people wanna know is...

1. What are you doing to punish this hacker.
2. What steps are you taking to make sure it cant happen again.
3. But most importantly, what are you gonna do to rectify this in the short term. IE roll back these servers, wipe them, refund items, etc

1: We've run some investigations and bans have been issued to those accounts found directly involved in these actions.

2: The exploit being abused has been fixed internally and it's been tested and reviewed by QA since it is a deep issue in the engine and any code changes to that are risky to the integrity of any other subsystems. No ETA on when it's going to be released other than when we've got the green light and we're sure these code changes won't compromise the stability of the game.

3: There are no plans for a rollback at the moment. Neither refunds of any items or materials as Conan Exiles doesn't have MMO-like support. Close term we'll focus on deliver the fix for this issue as soon as possible and remain inflexible against those players who abuse of this vulnerability.

Hope that helped clear out the situation on our end.

Niith

he said > Funcom Ignasis told me that they don't ban hackers or exploiters

you said > Our stance is to prefer to fix the exploit rather than ban the exploiter

PLEASE explain how your statement proves him wrong? You explicitly state that you PREFER to fix the exploit RATHER than ban the exploiters. why not both??

Ill give you a hint... THIS ^ is why you have a bad rep for a game company....

Reading further in our response, we have also mentioned that further steps are taken in extraordinary situations. And in this case, we've done such a thing.