We confirm you have a couple tickets in the system and we’ll work to answer you as quickly as possible. We cannot offer direct account and billing support on the forums however, so we must kindly ask you for your patience while we work to resolve your issue via your email tickets. Thank you!
This thread was added on March 22, 2019, with posts from AndyB.
Issue cannot be resolved on the forums. Please don’t advocate spamming us or other ‘drastic’ measures, as that only further strains our resources and will result in even longer wait times for everybody.