Is this still happening? We had to bring the live server down temporarily on Wednesday to resolve an issue but everything should be OK now. We did a quick server restart today (Friday, Mar 22) to up the 2019 level cap to 45.
This thread was added on March 22, 2019, with posts from AndyB.
Hm. That’s weird. Sounds like a much more complicated issue than what I personally would be able to troubleshoot with…might be worth sending a tech support request at https://www.funcom.com/help. I’m sorry for the trouble