Not your fault, don't worry. This is an issue we're tracking with our online services. It came up suddenly on Friday. We've created a bypass that allows many affected players to get past, but not all. Follow @EAHelp on Twitter for updates as we work to resolve this.

insanstean3849

I been out for 5 days now !!! And this is all the help we get lol we better get a REWARD for all this , we missed out on the triple xp points cause of this bs

Two things:

1. I'm not customer support. Please reach out to them if you want proper updates on this matter.
2. We're doing more XP events to make up for it.

thockin

Except that Twitter account does not seem to have said anything at all about this.

It's in their replies. Thats where they do a lot more stuff.

insanstean3849

I got in touch with a dice community manager and he was no help , all they said was were working on it. Customer service was no help , they said to try all this things that clearly dont work . I appreciate that you actually responded back so thanks .

No problem. We'll share details when we have them.