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I would contact EA Help, they can tell you more about this then anyone here can.
This thread was added on February 13, 2020, with posts from manimal_prime.
Original Post
Should I call them or send them an e-mail?
If so, can you possibly give me their contact information so I can contact them? Just so I got the right information.
I normally open up a ticket them through here: https://help.ea.com/en/contact-us/