Apex Legends Dev Tracker

(2020) Invalid Account

This thread was added on May 08, 2020, with posts from EA_Aljo.

Support

Hi there, @RasSinOfGreed.

This can happen for multiple reasons. The first thing to do is update your password. Also, if there are too many repeated attempts at logging in, this message will come up. It should go away in about 90 minutes. Another possibility is that you're trying to log in with the wrong email address. If none of these are the case, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!

Support

@RasSinOfGreed 

Did you contact support to see if they can help? 

Support

Hello, @nicktav68.

Please contact support using the methods I detailed in this thread already. Thank you Standard smile

Support

@01janzaldo 

If you no longer have access to the email on the account, you'll need to go through the account recovery process. That starts by filling out the form here.