Hi there, @DreamyHour.
To get help with banned accounts, please see this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. Thanks!
This thread was added on February 21, 2020, with posts from EA_Aljo.
Hello, @lllEnDeFFecTlll.
I took a look at your account. I see support had a hard time reaching you. Can you try submitting another case here: https://help.ea.com/en/contact-us/new/? Also, you can find out more information on banned accounts here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. Thanks!
Great! It can take several days to hear back from Terms of Service. Keep an eye on your email. If you have any other issues, please let us know. Thank you 